Adini Putri, Aisyah, Puspita Chairun Nisa Baskara, Ika Baskara, and Unggul Kustiawan Baskara. “Examining the Impact of Customer Orientation and Service Quality on Customer Satisfaction: The Mediating Role of Service Quality”. EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi 4, no. 2 (December 28, 2024): 3284–3292. Accessed October 22, 2025. https://ulilalbabinstitute.id/index.php/EKOMA/article/view/6044.